آیفون 13 128

Buy iPho e 13

F eque ly Asked Ques io s

Wha is eSIM?

Whe I buy f om apple.com, does my iPho e come eady o use?

Ca ie -co ec ed iPho e SE, iPho e 13, iPho e 14, iPho e 15, a d iPho e 15 P o models will a ive eady o ac iva e wi h eSIM a d ca co ec o you cellula voice a d da a se vice wi hou a physical SIM ca d.

If you comple ed he s eps o au ho ize ac iva io wi h ATT, T-Mobile, o Ve izo whe you pu chased you ew iPho e o li e, i will a ive eady o use. Jus u i o a d follow he o sc ee i s uc io s o se i up a d ac iva e wi h he ca ie . To ac iva e wi h eSIM, you will eed Wi-Fi fo se up.

If you choose Co ec o a ca ie la e whe you buy you iPho e, you ca ac iva e wi h you se vice whe you eceive you device. If you' e asked o a sfe you SIM, follow he o sc ee i s uc io s o a sfe se vice f om you p evious iPho e. To lea mo e, visi h ps:suppo .apple.comkbHT212780 (Ope s i a ew wi dow).

Will my ew iPho e be u locked?

Why is Sp i o lo ge a ca ie op io whe I pu chase a iPho e h ough Apple?

Whe e ca Sp i cus ome s ge suppo ?

A e he e diffe e ces be wee a iPho e fo ATT, T-Mobile, a d Ve izo ?

I’m buyi g a iPho e as a gif . Ca i be ac iva ed a a la e da e?

Is i easy o a sfe my da a a d se up my ew iPho e?

Yes, iCloud makes movi g you se i gs, pho os, apps a d docume s o a ew device seamless. Jus sig i o iCloud whe you se up you ew device, access you p evious device’s iCloud backup a d you’ll be eady o go i  mi u es.

Do ’ have e ough iCloud s o age o comple e a backup? iCloud will g a you e ough empo a y s o age o make su e you ca back up you device a d ge all you da a a sfe ed, f ee of cha ge (iOS 15 equi ed).

Wi h Quick S a , you ca es o e you da a a d co e o you ew iPho e f om you iCloud backup. Fo pho es usi g iOS 12.4 o la e , Quick S a offe s he op io of usi g device- o-device mig a io , allowi g you o a sfe all you da a wi elessly f om you cu e device o you ew o e.

If you a e swi chi g f om A d oid, you eed o dow load he Move o iOS app fi s a d follow he se up p ocess o you ew iPho e.

To lea how o a sfe da a o you ew iPho e, see suppo .apple.come -usHT201269. (Ope s i a ew wi dow)

Wha happe s if he device I'm adi g i has a highe ade-i value ha he device I'm pu chasi g oday?

Will my iPho e wo k wo ldwide?

All iPho e models a e wo ld pho es, so you ca use hem almos a ywhe e. Whe he you a e a GSM o CDMA e wo k cus ome , you ca oam i e a io ally o GSM e wo ks i ove 200 cou ies o egio s a ou d he wo ld. If you fi a ced you iPho e wi h you wi eless ca ie , co ac hem o ve ify ha you ca oam i e a io ally.

Availabili y of 5G a d LTE da a va ies i some cou ies o egio s a d depe ds o ca ie suppo fo ce ai 5G a d LTE adio f eque cies. Co ac you wi eless ca ie fo mo e i fo ma io ega di g i e a io al oami g policies a d a es.

I fo ma io o iPho e suppo fo 5G a d LTE (Ope s i a ew wi dow)

Which e wo k p ovide s offe 5G se vice?

ATT, T‑Mobile, a d Ve izo a e he a io al wi eless ca ie s fo iPho e i he U i ed S a es, a d hey all offe 5G se vice. iPho e SE, iPho e 13, iPho e 14, iPho e 15, a d iPho e 15 P o a e 5G capable. The Apple S o e a d apple.com sell hese models fo use o hese e wo ks.

View he ATT 5G cove age map

View he T‑Mobile 5G cove age map

View he Ve izo 5G cove age map

How ca I pay usi g Apple Ca d Mo hly I s allme s?

If you al eady have Apple Ca d a d wa o pu chase you iPho e wi h Apple Ca d Mo hly I s allme s, selec i as you payme op io du i g checkou . You’ll eceive 3% Daily Cash back up f o a d pay fo you ew device ove ime, i e es -f ee◊ whe you choose o check ou wi h Apple Ca d Mo hly I s allme s. If you do ’ have Apple Ca d ye , you ca apply fo o e i as li le as a mi u e whe you selec Apple Ca d Mo hly I s allme s as you payme op io a d use i fo you pu chase.

Selec i g ATT, T-Mobile, o Ve izo as you ca ie is equi ed a ime of pu chase.

Lea mo e abou Apple Ca d Mo hly I s allme s (Ope s i a ew wi dow)

Cus ome s i U.S. Te i o ies should co ac Goldma Sachs Ba k USA fo ques io s abou i s allme s.

How does Apple T ade i wo k?

Apple T ade I makes i easy o ge c edi owa ds he pu chase of you ex iPho e. Simply a swe a few ques io s abou you device. Based o wha you ell us, we’ll p ovide a es ima ed ade-i value. If you pay mo hly, we’ll apply he value as i s a c edi o lowe he mo hly payme s of you ew iPho e. If you pay i full, we’ll c edi you payme me hod af e we eceive you ade-i . If i ’s o eligible fo c edi , you ca ecycle i fo f ee.

O ce you eceive he ade-i ki , you have 14 days o p epa e a d se d i you device. If you added a ade-i o a iPho e o de , you may eceive he ki alo g wi h you ew device. O he wise, i will be mailed o you sepa a ely as soo as you ew p oduc is eady fo delive y o pickup. Whe we eceive you ade-i , we’ll ve ify i s co di io a d if eve y hi g checks ou , you ade-i will be comple e. If you device does ’ ma ch he co di io you desc ibed, you’ll eceive a email wi h ex s eps. If you paid i full a d he value of you device was mo e ha he cos of you ew iPho e, you’ll eceive a Apple Gif Ca d by email wi h he emai i g amou .

The o li e ade-i p ocess ge e ally akes wo o h ee weeks.

You ca also ade i you device a a Apple S o e a he poi of pu chase. Howeve , he ade-i value i he s o e may be diffe e f om he es ima ed ade-i value you eceived o li e.

Lea mo e abou Apple T ade I (Ope s i a ew wi dow)

Wha is i cluded wi h AppleCa e ?

Eve y iPho e comes wi h o e yea of ha dwa e epai cove age h ough i s limi ed wa a y a d up o 90 days of complime a y ech ical suppo . Bo h AppleCa e a d AppleCa e wi h Thef  a d Loss ex e d ha cove age a d give you addi io al fea u es such as 247 p io i y ech suppo a d accide al damage p o ec io .

Lea mo e abou AppleCa e

Ca I e u my iPho e?

Yes. If you cha ge you mi d a d o lo ge wish o keep you iPho e, you have he op io o e u i o us. The e u ed iPho e mus be i good co di io a d i he o igi al packagi g, which co ai s all accesso ies, ma uals a d i s uc io s. Re u s a e subjec o Apple’s Sales a d Refu ds Policy.